• Accurately manage patient information in compliance with HIPAA and confidentiality practices.
• Provide exceptional verbal and written communication to patients, healthcare providers, and team members.
• Utilize EMR/EHR systems for scheduling, updating patient records, and assisting with medical procedures.
• Handle appointment scheduling, prescription refills, insurance verification, and patient follow-ups.
• Ensure smooth administrative operations by effectively multitasking and prioritizing tasks.
• Maintain a professional and quiet home office environment to facilitate remote work.
• Work independently with minimal supervision, managing administrative tasks with attention to detail.
• Be available to work U.S. hours (EST/PST) on a stable and consistent schedule.
  
  

• Bachelor's Degree
• Minimum of 3 year experience in a healthcare or medical-related role (clinic, hospital, or virtual support preferred)
• Must have prior experience as a virtual medical assistant or similar with a US healthcare provider.
• Strong understanding of medical terminology, HIPAA compliance, and patient confidentiality practices.
• Proficient in using EMR/EHR systems
• Excellent verbal and written communication skills in English
• Comfortable handling appointment scheduling, prescription refills, insurance verification, and patient follow-ups
• Tech-savvy with reliable internet and a quiet home office setup
• Ability to multitask and manage administrative tasks with minimal supervision
• Availability to work U.S. hours (EST/PST), with a stable and consistent work schedule
  
  

Please refer to job description.