Company Overview

ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.

At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.

Our Mission

At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.

But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.

Job Description

We are looking for Sales Development Representatives who will be responsible for conducting outbound calls to engage with prospective clients, generate interest in our products or services, and nurture leads to facilitate their seamless transition into our acquisition pipeline.

Responsibilities

• Initiate outbound calls (100+ calls daily) to connect with potential clients through strategic cold calling.
• Set up sales appointments for the outside sales team by dedicating 100% of your time to expert outbound calling.
• Utilize advanced CRM software for efficient organization and tracking of prospecting activity.
• Collaborate with Sales Management to strategically schedule appointments, optimizing the team's calendar.
• Foster relationships with existing clients, identifying upsell opportunities and reinforcing exceptional service commitment.

Requirements

• College educated
• Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring
• Must be comfortable with using Hubstaff, a time-tracking application
• Proven experience in telemarketing or a related field
• Professional-level English (written and verbal/voice)
• Familiarity with Customer Relationship Management software
• Proficiency in using dialer software, such as DialPad, RingCentral, and Mojo Dialer
• Strong computer skills, including Microsoft Office and Google Workspace
• Computer or laptop with access to the internet (min speed of 25 Mbps)

Hardware Requirements

• At least a 720p HD Webcam.
• A noise-canceling headset.
• At least a 25mbps primary internet connection.
• A backup laptop, backup internet connection device, and backup power supply in case of power outage and emergencies.
• Minimum recommendation for your main computer: Intel Core i5 or equivalent with 8 GB RAM or higher
• Minimum recommended for your backup computer: Intel Core i3, 4 GB RAM

Compensation and Benefits

• Earn a competitive hourly rate based on experience.
• Work from home
• Prepaid HMO
• Bonuses and incentives
• Paid training

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com).

Please refer to job description.