SNAPSHOT OF THE ROLE:

• Oversee the development and communication of role definitions
• Develop and regularly calibrate the performance objectives and KPI targets
• Policies and Processes
• Regularly review company policies and practices to ensure they are aligned with the company’s strategic objectives
• Ensure processes are in place and documented for all key functions within areas of responsibility
• Ensure established company processes are followed by staff
• Develop and adhere to operational budgets
• Conduct a weekly one-on-one meeting with each direct report leader to:
• Review and discuss the progress of their team (People Analyzer)
• Ensure alignment of mutual expectations
• Assess and improve job satisfaction
• Build and oversee the Business Intelligence team including scoping out the needed team, responsibilities, processes, workflows, tech stack, etc.
• Hire and develop a team of BI analysts to support all business departments
• Democratize data, educate the org, and build up organizational skills and self-sufficiency around data and analytics
• Work with business leaders to develop and maintain KPIs, metrics, reporting and dashboards that are trusted, clear, action oriented, and accessible
• Partner with business leaders to answer important questions, evaluate business performance, and make optimization recommendations
• Continuously improve and stay current in new BI technologies and platforms identifying emerging solutions, driving innovation and creative solutions to meet business challenges
• Make analytics & insight deliverables accessible, actionable, and memorable
• Supervise the delegation of non-core responsibilities to direct report leaders who are demonstrating proficiency with their core responsibilities
• Live the ClearSource Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy and Healthy)

• Candidate must possess a Bachelor's/College Degree in any related field
• With at least 3 years experience as Business Intelligence Director
• Excellent communication skills with experience in communicating to diverse audiences
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments
• Experience in business data modeling, metadata structure and business subject areas for key business processes
• Demonstrable strong data analysis and data mining skills
• Strong data visualization and integration skills
• Strong analytical skills with the ability to translate business needs into technical solutions
• Experience managing data warehouse and reporting infrastructure to help scale reporting needs while maintaining high-performance environment for reporting
• Understanding of reporting and business intelligence best practices
• In-depth knowledge and understanding of data governance best practice
• A mastery of Business Intelligence concepts and the ability to articulate these concepts to technical and non-technical audiences
• Experience in business data modeling, metadata structure and business subject areas for key business processes
• Experience of successful and effective application systems leadership and project management