11111 全球远程

11111

＄1.2-1.4K[Mensual]

Remoto<1 Yr ExpAlta/Senior High SchoolTiempo completo

Abrir país：A nivel mundial

Requisitos de idioma：Hindú

Provide user support for technical issues within banking software, hardware, and network infrastructure.
Respond to customer queries, ensuring the security and stability of financial data.
Maintain and troubleshoot ATM, mobile banking, and online transaction systems for Company 11111 in the Banking & Financial Services industry.
Collaborate with cross-functional teams to improve IT services and customer satisfaction.
Keep abreast of technology trends and cybersecurity threats in the financial sector.

Job Title: IT Technical Support
Educational Qualifications: Minimum of High/Senior High School degree required. Further certifications or courses in IT or related fields preferred.
Experience Level: Entry-level position, less than 1 year of experience necessary. Fresh graduates are encouraged to apply.
Skills and Competencies: Strong understanding of HTTP protocols, troubleshooting abilities, proficiency in various operating systems and networking concepts.
Responsibilities and Duties: Provide technical assistance, resolve issues related to software, hardware, and network systems. Must also document processes and assist with IT projects.
Working Conditions: Office-based role that may require shift work or being on-call for off-hours support. Adaptability to fast-paced environments is crucial.
Qualities and Traits: Excellent communication skills, patient listener, ability to explain complex concepts to non-technical users, strong problem-solving skills, and a proactive attitude.