Tier 2 Helpdesk (with MSP experience)

IT BY DESIGN

Negotiable
On-site - Taguig1-3 Yrs ExpDiplomaFull-time
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Job Description

Work Setup: 100% Onsite, Night Shift (EST)

Location: Philplans Corporate Center, BGC, Taguig


Role Description:

  • Hands-on experience on user Active directory administration & management
  • Hands-on experience with user Office 365 administration & management
  • Advance knowledge of Windows 10 diagnosis and troubleshooting
  • Advance knowledge of Windows server roles i.e., AD, FNP, DHCP, DNS, RDS
  • Advanced knowledge of Application support and troubleshooting
  • Good understanding of Azure
  • Windows networking basics and management i.e., Firewalls, Switches, ISP,
  • Understanding of Backups
  • Understanding of VMware and Hyper-V
  • Root Cause Analysis and Incident Analysis/Trending


Company Benefits:

  • HMO on Day 1 with Free Dependents
  • Annual Performance Bonus
  • Comprehensive MSP Bootcamp Trainings
  • 13th Month Pay
  • Convertible to Cash Leaves
  • Life Insurance Plan
  • Pet Insurance Plan
  • Government mandated benefits (SSS, Philhealth, Pagibig)
  • Discounted Lunch Meals
  • Car Shuttle Service


About Us: IT By Design is a global IT infrastructure management company with headquarters in Jersey City, New Jersey. We specialize in providing complete IT solutions and support including 24X7 Helpdesk, SOC, NOC, Cloud, Cyber Security and Business Continuity services.

Requirements

Please refer to job description.

Customer Relationship Management
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HR ManagerIT BY DESIGN

Working Location

Taguig, PH

Posted on 04 April 2025

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